Coronavirus (COVID-19) Infection Prevention & Control Policy
For
The Log Cabin Barton
All of us have been affected by the coronavirus (COVID-19) pandemic.
We have missed being able to offer you the treatments that we know you love, and we are looking forward to seeing you again as soon as possible.
Our priority is to keep you as safe as possible, and prior to re-opening the salon I/we have implemented a number of changes which we would like to make you aware of. During the time the salon has been shut, We have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Holistic Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.
Booking Appointments
If we feel ill or have symptoms of C0VlD-19, we will self-isolate immediately and not come into the salon. This may mean that we have to cancel your appointment at short notice. We appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund or voucher.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for appointments which you miss because of this provided you contact us before 9:00am to let us know.
Visiting The Log Cabin
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
We have increased the frequency of cleaning in the salon including making sure that floors, common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to sanitiser as you enter the Cabin.
We will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the venue and during your treatment is this is appropriate.
Please don’t be surprised or upset if we use personal protective equipment (PPE) during your visit and during your treatment. This may include visors and facemasks where appropriate.
We can confirm that the laundering of salon towels and uniforms is a priority we can assure you that all salon laundry is washed appropriately.
All disposable items are bagged and safely removed from the treatment area between each client
Our treatments
We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely.
During your treatment
We understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.
We will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let us know and we will do what we can to satisfy you.
After the treatment
Payment by cash is of course acceptable, if you prefer you may pay for your treatment in advance using bank transfer.
All of these procedures have been implemented for your safety and ours. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks you for your understanding.
John & Hayley McClean
2nd May 2020
The Log Cabin Barton 